Plans Overview (and how to upgrade)
What's included in each plan, flat pricing, and how upgrades work through Shopify billing.
Show all sections (21)
- How to upgrade
- 7-day free trial (first-time paid plans)
- How to downgrade to a lower paid plan
- How to cancel (switch to Free)
- Where to see charges and invoices
- Billing & responsibility (who pays what)
- Troubleshooting (symptom-first)
- "Shopify billing prompt did not appear after selecting a plan"
- "I approved the plan but my account still shows Free"
- "I want to downgrade but the button is not available"
- FAQ
- Will I be charged a percentage of sales?
- Who actually charges me?
- Can I stay on Free forever?
- When does the 7-day trial start?
- What happens if I upgrade mid-cycle?
- Can I switch directly between paid plans (e.g., Growth to Enterprise)?
- Related articles
StockSweep offers four plans, all flat-rate subscriptions. There is no commission, no usage charges, and no monthly spending cap — the price you see is the price you pay, every month, regardless of how many discounts you apply or how much revenue they recover.
Estimated time: 4–5 minutes
What you'll accomplish
- Understand what each plan includes and how flat pricing works
- Know what changes (and what doesn't) as you move between plans
- Upgrade, downgrade, or cancel safely via Shopify billing
- Know where to see invoices and charges
The 4 plans
| Free | Growth | Pro | Enterprise | |
|---|---|---|---|---|
| Monthly price | $0 | $19 | $49 | $99 |
| Free trial | — | 7 days | 7 days | 7 days |
| Commission or usage charges | None | None | None | None |
There is no commission column and no CAP column because neither exists — every plan is a flat monthly fee, full stop.
What is included on ALL plans (including Free)
Every plan, including Free, includes:
- Dead stock detection (configurable threshold, daily auto-detection, manual trigger)
- Dashboard with metric cards, aging buckets, trend charts, category breakdown
- Dead stock table with filters and bulk selection
- Email digests (daily/weekly) with delivery tracking
- Automatic discount removal once an item sells out
Growth and up adds the action side: one-click discounting (presets and custom, preview, revert), CSV export from the dead stock table, auto-tagging and sale collection management, and Discount History with performance metrics. Pro and Enterprise add more on top of that — automation rules, smart suggestions, margin protection, multi-location support, higher scheduled-report and API quotas, and so on. See Plan Limits & Usage for the exact numeric limits and What StockSweep Does for what each tier is for. Nothing about pricing itself changes between tiers beyond the flat monthly fee above.
How to upgrade
- Go to Settings → Billing in StockSweep
- You see the plan comparison page
- Click Select on the plan you want
- Shopify redirects you to a billing approval page showing the monthly price
- Click Approve in Shopify to activate the plan
The plan activates immediately after Shopify approval. If you decline, you stay on your current plan with no changes.
7-day free trial (first-time paid plans)
The first time you upgrade from Free to any paid plan, you get a 7-day free trial of that plan:
- During the trial, you have full access to the target plan's features and limits
- No charge is created during the trial
- If you don't convert by day 7, you are automatically moved back to Free — your data is fully preserved, nothing is deleted
The trial is one-per-account: downgrading and re-upgrading later does not reset it.
How to downgrade to a lower paid plan
Switching between two paid plans (e.g., Pro → Growth) uses the same flow as upgrading, not a separate in-app confirmation. Shopify does not distinguish "up" from "down": it just replaces your subscription with whichever plan you approve.
- Go to Settings → Billing
- Click through to the plan comparison page
- Click Select on the lower plan
- Shopify redirects you to a billing approval page, exactly like an upgrade
- Click Approve in Shopify to switch
Timing: the new plan activates immediately after approval. Shopify prorates the remaining time on your previous plan automatically, so you're never charged twice for the same period.
To go to Free instead, see "How to cancel" below — that path works differently: an in-app confirmation, no Shopify redirect.
How to cancel (switch to Free)
Cancelling moves you to the Free plan:
- Free-plan features keep working (detection, dashboard, email digests). Paid-only capabilities stop, including one-click discounting and sale-collection auto-tagging — see Plan Limits & Usage for exactly what's on each plan
- Billing stops immediately — no further charges
- All historical detection runs, discounts, alerts and reports are preserved; cancelling only locks paid-tier features going forward, it never deletes data
You can upgrade again at any time.
Where to see charges and invoices
| What | Where to find it |
|---|---|
| Current plan details | Settings → Billing in StockSweep (plan name, base price) |
| Shopify invoices | Shopify Admin → Settings → Billing → Charges (all app charges including StockSweep) |
Billing & responsibility (who pays what)
| Item | Who pays |
|---|---|
| Monthly subscription ($0 / $19 / $49 / $99) | You, via Shopify billing — flat, no usage component |
| Shopify transaction fees | You, to Shopify (standard Shopify fees, not related to StockSweep) |
| Email sending | StockSweep (included in all plans, no extra cost to you) |
| Shopify API usage | StockSweep (we manage API calls for detection, discounting, tagging) |
Troubleshooting (symptom-first)
"Shopify billing prompt did not appear after selecting a plan"
Likely cause: browser popup blocker prevented the Shopify redirect. Fix: disable popup blockers for your Shopify admin domain. Try selecting the plan again. How to confirm: you are redirected to a Shopify page showing the plan terms and an Approve button.
"I approved the plan but my account still shows Free"
Likely cause: Shopify billing confirmation takes a moment to propagate, or the approval was declined. Fix: refresh the StockSweep billing page. If it still shows Free, check Shopify Admin → Settings → Billing → Charges to see if the charge was approved or declined. How to confirm: the Billing page in StockSweep shows your new plan name.
"I want to downgrade but the button is not available"
Likely cause: you may already be on the lowest paid plan, or a billing action is pending. Fix: wait for any pending billing actions to complete. You can always switch to Free as a last resort. How to confirm: the plan comparison page shows your current plan highlighted and other plans are selectable.
FAQ
Will I be charged a percentage of sales?
No. StockSweep is flat-tier subscription only — no commission, no usage charges, no monthly spending cap. What you see on the price card is what you pay.
Who actually charges me?
Shopify handles all billing. When you approve a plan, Shopify adds it to your Shopify invoice. StockSweep never collects payment directly.
Can I stay on Free forever?
Yes. The Free plan includes the core feature set with no time limit and no obligation to ever upgrade.
When does the 7-day trial start?
The trial begins when you approve the paid plan in Shopify. It lasts exactly 7 calendar days from that moment.
What happens if I upgrade mid-cycle?
Your new plan activates immediately. The monthly base price is prorated by Shopify for the remaining days in the billing period.
Can I switch directly between paid plans (e.g., Growth to Enterprise)?
Yes. Select the new plan in Settings → Billing, approve in Shopify, and the switch takes effect immediately.
Related articles
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